No, they will not ship separately. When you place an order that includes both pre-order items and in-stock items, your entire order will be held until the pre-order items are ready to ship. Here’s how it works:
Why Do They Ship Together?
- Combining shipping ensures your order is sent out efficiently and reduces environmental impact by minimizing packaging and deliveries.
- This policy allows us to offer flat-rate shipping for your entire order.
Options To Receive In-Stock Items Sooner:
If you’d like to receive in-stock items before your pre-order is ready:
- Place Separate Orders: If you need the in-stock items sooner, we recommend placing them in a separate order to ensure faster delivery.
- Contact Us: Reach out to us at info@freez.com.au to see if alternate arrangements are possible. Additional shipping fees will apply.
Shipping Timeline Reminder
- Pre-order items will ship within the estimated timeframe provided on the product page.
- Once all items in your order are ready, you’ll receive a shipping confirmation with tracking details.
Apr 10, 2025