To check the status of your order, please contact our team at info@freez.com.au and provide your name and order number, they would love to help. 🥰 If one of your items in your order is on pre order, your whole order will not be dispatched until your estimated pre order date dispatch, which is on your order confirmation email. We usually get orders dispatched within 1-3 business days, unless it is a busy period, public holidays or if you have pre order item. 🤍
