Website Questions

• How do I speak with someone?

  Got a question or just want to chat about our styles? Our friendly customer care team is just a call or click away! Ring us at 0499219896 or drop us an email at info@freez.com. We love connecting with you and making your online shopping experience as smooth and enjoyable as possible! 🤍

• I Cannot Login to My Account - Help!

  Please ensure you have actually created an account with us. When you place an order you need to check 2 boxes - one to sign up for our newsletter and the other is to register. If you do not select the box to register then your details will not save for next time. Once you do register, then your d...

• How do I become a Freez affiliate?

  Please email Lisa – lisa@freez.com.au for details.

• How do I set up a wholesale account?

  Interested in opening up a wholesale account and becoming a stockist? Join our Wholesale Program and place your first wholesale order today! In order to do so, simply visit our wholesale website here: WWW.FREEZWHOLESALE.COM NOTE: If you previously had a wholesale account here, your username and...