Please ensure you have actually created an account with us. When you place an order you need to check 2 boxes - one to sign up for our newsletter and the other is to register. If you do not select the box to register then your details will not save for next time. Once you do register, then your details will remain in our system and you won’t need to enter them each time.
If you can’t remember your password, simply go to the Log In Box and select Forgotten Password.